Errin Heyman is the Director of Assessment and Educational Effectiveness at the California Institute for Advanced Management. She is also an Assessment Coach with NILOA. Prior to this, she led the Initiative for Advancing Leadership for and Visibility in Student Learning Outcomes Assessment at the WASC Senior College and University Commission (WSCUC). She has also been an instructor in Park University’s Master in Education program, in addition to other consultant-based projects. Errin has served as the Dean of Educational Effectiveness at the University of St. Augustine for Health Sciences, and was the founder of the Center for Excellence in Learning, Teaching, and Assessment at West Coast University. She also spent multiple years at eCollege, a learning management system vendor, where she led the academic consulting and training team. Errin holds an Ed.D. in Higher Education Leadership, with a focus on Curriculum and Instruction.